865 Privacy Policy — User Information Protection

1. Information We Collect

When you register and use the 865 platform, we collect several categories of information to ensure a safe and seamless experience:

• Account information: Full name, email address, phone number, date of birth, and encrypted password. This information is required for identity verification and account management.
• Device and browser information: Device type, operating system, browser version, IP address, and general location. This data is used to detect unauthorized access and optimize user experience across devices including smartphones.
• Payment Information: Transaction details in Malaysian Ringgit (MYR) including payment methods used (FPX, e-wallet), total deposits and withdrawals, and transaction reference numbers. We do not store full credit card numbers or complete banking details directly on our servers.
• Platform usage data: Betting records, games played, session times, promotional choices, and interactions with platform features.
• Cookies and tracking data: Small files stored on your device to help us recognize login sessions, language preferences, and your platform settings.

2. How We Use Your Information

All information collected by 865 is used solely for the purposes outlined here, and will not be used beyond this scope without your consent:

• Processing account registration, identity verification, and user age confirmation.
• Securely processing deposits and withdrawals in MYR through your chosen payment methods.
• Detecting and preventing fraud, money laundering, and activities that violate the platform's terms.
• Sending important notifications related to your account, transactions, policy changes, and promotional information you have opted to receive.
• Enhancing user experience by analyzing aggregated and anonymized usage patterns.
• Complying with applicable Malaysian laws and regulations.

3. Use of Cookies and Tracking Technologies

865 uses session and persistent cookies to enhance platform functionality and security. Session cookies expire automatically when you close your browser, while persistent cookies help the platform remember your preferences for future sessions.

The types of cookies we use include:

• Essential Cookies: Required for basic platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform performance.
• Preference cookies: Stores settings such as language preference (Bahasa Melayu) and display format you select.
• Analytics cookies: Collecting aggregated data on how users interact with the platform for service improvement purposes. This data does not personally identify any individual.

You can manage cookie settings through your browser, but disabling certain cookies may affect full platform functionality of 865.

4. Data Storage, Security, and Sharing

865 uses secure server infrastructure with data encryption during transmission (TLS) and storage. Access to personal data is restricted to staff who need it for their duties, and all access is logged and continuously monitored.

Regarding data sharing with third parties, 865 enforces strict policies:

• We do not sell, rent, or trade user personal information to third parties for marketing purposes.
• We may share data with payment processors necessary to facilitate your MYR transactions, subject to binding confidentiality agreements.
• We may disclose information to authorities if required by Malaysian law or valid court orders.
• In the event of a company merger or acquisition, user information may be transferred, provided the same or stricter privacy policies remain in place.

User data is retained during the active account period and up to seven years after account closure to comply with relevant legal requirements.

5. User Rights Regarding Personal Data

As a 865 platform user, you have the following rights over your personal information, in line with Malaysia’s applicable data protection laws:

• Right of Access: You have the right to request a copy of the personal information we hold about you. This request can be submitted through our support email.
• Right to Rectification: If you find your information is inaccurate or outdated, you can update it via your account settings or by contacting our support team.
• Right to Deletion: Under certain circumstances, you may request the deletion of your personal data. Please note that some data may need to be retained to comply with legal obligations.
• Right to Object: You may object to the processing of your data for marketing purposes at any time by notifying us.